Laledi Touristic International Privacy Policy
This privacy policy explains how Laledi Touristic International (referred to as Laledi Tour) uses the personal data we collect from you when you use our website. Laledi Tour is part of the CAMKIRAN TURİZM TİCARET İTHALAT İHRACAT VE SANAYİ LİMİTED ŞİRKETİ, which includes Laledi Touristic Direct.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Laledi Tour collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
- Passport details (required for certain booked services), hotel name (for pickup arrangements), nationality, and IP address.
How do we collect your data?
You directly provide Laledi Tour with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
- Communicate via messaging services (e.g., WhatsApp) concerning your booking.
Laledi Tour may also receive your data indirectly from the following sources:
- Online booking platforms (e.g., Viator, Musement, GetYourGuide) and local contracted travel agencies.
How will we use your data?
Laledi Tour collects your data so that we can:
- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
- Arrange and execute your requested tour services and transfers; communicate necessary service updates (pickup times, cancellations).
If you agree, Laledi Tour will share your data with our partner companies so that they may offer you their products and services.
- Local transport operators (for transfers), contracted tour guides, and local activity providers (e.g., yacht companies, balloon operators).
When Laledi Tour processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Laledi Tour securely stores your data at secure servers located in Turkey, protected by industry-standard firewalls and encryption (SSL/TLS).
Laledi Tour will keep your Personal identification and transactional data for 5 years (to comply with Turkish tax and commercial law). Once this time period has expired, we will delete your data by permanently anonymizing or wiping the digital records from all active and backup servers.
Marketing
Laledi Tour would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Laledi Tour from contacting you for marketing purposes or giving your data to other members of the Laledi Tour Group.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
Laledi Tour would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request Laledi Tour for copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that Laledi Tour correct any information you believe is inaccurate. You also have the right to request Laledi Tour to complete the information you believe is incomplete.
- The right to erasure – You have the right to request that Laledi Tour erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that Laledi Tour restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to Laledi Tour’s processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that Laledi Tour transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our
email: info@ltitur.com
Call us at: +902426060180
Or write to us: Yeşilbahçe Mah. Çınarlı Cad. No 42/2 M.K. Ayanoğlu Sitesi A Blok Muratpaşa, Antalya, Türkiye
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
Laledi Tour uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
- Remembering your shopping cart items and language preferences.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – Laledi Tour uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – Laledi Tour uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Laledi Tour sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
- Analytical – Laledi Tour uses cookies (e.g., Google Analytics) to track website performance and identify areas for improvement in service and user experience.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Laledi Tour website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Laledi Tour keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on December 9, 2025.
How to contact us
If you have any questions about Laledi Tour’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@ltitur.com
Call us: +902426060180
Or write to us at: Yeşilbahçe Mah. Çınarlı Cad. No 42/2 M.K. Ayanoğlu Sitesi A Blok Muratpaşa, Antalya, Türkiye
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Laledi Tour has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office GDPR or KVKK
Email: info@ltitur.com
Address: Yeşilbahçe Mah. Çınarlı Cad. No 42/2 M.K. Ayanoğlu Sitesi A Blok Muratpaşa, Antalya, Türkiye